Friday, December 6, 2013

Time to Invoke...

...the Lemon Law.

From the VA DMV site:

If you have tried unsuccessfully to have your new vehicle (purchased in Virginia) repaired three or more times for the same problem, or the vehicle has been out of service for more than thirty days in one year, your vehicle may be classified as a lemon under the Virginia Motor Vehicle Warranty Enforcement Act.
If you think your vehicle is a lemon, contact the Office of Consumer Affairs before filing a claim under this Act. All claims must be filed within 18 months following the date you first received the vehicle.

Carrie sent me an email at work on Tuesday: the Volvo was dead again. The dealership she had it towed it to scratched their heads and upgraded the radio.

Carrie contacted the dealership that sold us the car and told them it was a lemon. They wanted to take a look at it themselves (of course). I'll know more after they take a look (and hopefully don't say "FIXED!" when it's really not).

We don't have to worry about the time deadline running out, though. I looked through the blog to see if I had a post mentioning when Carrie surprised me. She traded in the Tucson for the Volvo while I was at work without telling me. I came home and POOF! I couldn't find a post on it, but I know the switch happened before Christmas last year. The Volvo died when we tried to return home from Carrie's parents' house.

Thankfully, we have an amazing family support structure. My parents brought over the Jetta the day the Volvo died. They reclaimed it on Friday, because Carrie's parents brought up the truck when they came for Shane's birthday.

No day of work were missed. There was no need for a rental. Thank God for family.

My only regret is my parents reclaimed the Jetta before I could top it off. I'll make sure that doesn't happen with the truck.

Thank you, family! We are blessed to live near you!

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